Culture of Continuous Improvement & Recognition
In addition to administrating operational structures and procedures for continuous improvement, Student Services believes in nurturing a culture of reflection, connection and growth. We believe in bringing out the best in our staff, that’s centered on our collective values, experiences, voices and expertise. Through this environment we foster authenticity, vulnerability, grace and growth centered on the reason why we are here, our students. We do this by recognizing our departments and staff who continue to progress and development. We honor those who model these values and efforts. We also have fun and have friendly competitions such as the “Best Department Ever” trophy. These, along with college-wide assessment procedures and structures comprehensively build an ecosystem of professional learning and fulfillment. Below are a couple examples of this culture-building and nurturing work.
Student Services “Best Department Ever Award” Trophy Criteria
Each quarter Student Services recognizes a department who have engaged fully in the Student Feedback Survey. The criteria often goes to the department who
- Has the most number of Student Feedback Survey submissions in a given quarter, and/or
- Has significant increase in Student Feedback Survey submissions compared to the prior quarter, and/or
- Has a high and/or greatly improved upon Student Feedback Survey evaluation ratings in a given quarter, and/or
- Has demonstrated robust utilization of the qualitative and quantitative survey data for departmental continuous improvement efforts.
Spring Quarter Departmental Assessment Recognition: Financial Aid & Women’s Programs WorkFirst Services
Both the Financial Aid and Women’s Program WorkFirst Services departments demonstrated significant growth regarding our Student Services assessment efforts and the Student Feedback Survey. Per student report, both departments received significantly improved ratings for Spring quarter 2026 compared to the prior quarter. In addition, both departments significantly increased the number of Student Feedback Survey submissions.
